FAQ

Why do we charge for shipping ?

WE CHARGE FOR SHIPPING BECAUSE WE WANT YOUR ITEM TO GET TO YOU AS FAST AS IT CAN AND WITH THAT BEING SAID ITEMS WILL SHIP 2X AS FAST . 

How long does it take customer service to respond ? 

TYPICALLY CUSTOMER SERVICE IS OPEN 24/7 , BUT GIVE US AT LEAST 24 HOURS TO RESPOND TO ANY QUESTIONS/EMAILS .WE DO NOT ACCEPT PHONE CALLS 

how long does it takes to receive a package 

IT CAN TAKE UP TO 7 DAYS OR MORE TO RECEIVE YOUR PACKAGE .

what to do about lost packages ?

  AFTER THE PACKAGE LEAVE OUR FACILITY IT IS NO LONGER OUR RESPONSIBILITY PLEASE CONTACT THE CARRIER.

What to do if you enter the incorrect address or apartment number?

IF YOU ENTER THE INCORRECT ADDRESS OR APARTMENT NUMBER PLEASE CONTACT US AS SOON AS POSSIBLE , IF THE PACKAGE HAS ALREADY SHIPPED YOU CAN CHOOSE TO EITHER GET A REFUND MINUS THE SHIPPING COST OR HAVE IT SHIPPED OUT AGAIN BUT YOU MUST COVER THE SHIPPING COST

For any more questions please Contact us